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From £150 per month · Covering the UKReview Generation and Management
Reviews affect where you rank and, more importantly, whether people call you or the business above you. We set up a review process that keeps genuine reviews coming in, reply to every one, and deal with the bad ones properly.
We'll call you within one working day to confirm a couple of details, then your audit lands in your inbox within 48 hours. Nothing else to do for now.
The service is filled in for you. Add your business type, budget and postcode and we'll audit this first.
What's included
- Review request system: link, QR code and text or email templates that work for your trade
- Review page on your site so customers can leave one in two taps
- Replies to every new Google review within two working days, in your voice
- Negative review handling: a calm reply, and a removal request where the review breaks Google's rules
- Review widget showing your Google rating on your website
- Monthly report: new reviews, average rating, response rate
What we check first
- How many reviews do the three businesses above you have, and how recent are they?
- Is anyone replying to your reviews at the moment?
- Are there reviews that break Google's policies and could be removed?
- Do you have a moment in your process where asking for a review is natural?
- Are reviews shown anywhere on your website?
These are the questions your free audit answers before we quote.
Review Generation and Management
| Inner London | £195 |
| South East | £165 |
| Midlands | £150 |
| North & Yorkshire | £140 |
| Wales, Scotland & NI | £140 |
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The free audit tells you which three or four things would make the biggest difference first, and whether this is one of them.
Run the free instant scanHow it works
From free audit to the phone ringing
Three steps, no jargon and no long contract.
Free audit
Send the form above. Within 48 hours you get a plain-English report on why the businesses above you rank where they do, and what it would take to pass them.
Local plan
A fixed-price plan for your town and your trade. Nothing padded out. You see every task, what it costs and what it's for before you agree to anything.
Rankings, leads, calls
We do the work, track your map-pack and organic positions every day, and report calls and enquiries monthly. No minimum term after the first three months.
Testimonials
What clients say
Reviews are quoted with permission and attributed by business type and area rather than by name.
“We went from nowhere to the top three on the map for “emergency plumber” in our town inside four months. The phone tracking was the bit that convinced me it was working, not just the ranking screenshots.”
Plumbing company Lancashire“Our Google profile had been suspended for weeks and two other companies couldn't get it back. These guys had it reinstated in nine days and then tidied up every listing we had online.”
Dental practice West Midlands“Honest about what would and wouldn't move the needle. They told us not to bother with two things we'd been paying another agency for. Bookings from Google are up about a third year on year.”
Independent restaurant Greater ManchesterFAQ
Review Generation and Management: questions people ask
Anything else, use the contact form below and we'll answer the same working day.
Do you write reviews or buy them?
No. Fake reviews break Google's rules and UK consumer law, and profiles get penalised for them. Everything we do is about making it easy for real customers to leave one.
Can you get a bad review removed?
Only if it breaks Google's policies (spam, conflict of interest, not a real customer, offensive content). We'll tell you honestly whether it qualifies before requesting removal.
How many reviews will I get?
It depends on your volume of customers. A trades business doing ten jobs a week with a working process typically sees four to eight new reviews a month.
Do you cover other platforms?
Google is the priority for local ranking. We can include Facebook, Checkatrade, Trustpilot or industry sites in the same process.
Contact
Talk to us about your area
Prefer to ask a question first? Send it here. We reply the same working day, and nothing you send is passed to a partner unless you ask for an audit.